Episodes

EP231 - The Forever Transaction author Robbie Kellman Baxter Robbie Kellman Baxter (@robbiebax) is the best selling author of “The Forever Transaction” and “The Membership Economy.” She has become a well known subject mater expert on subscription and loyalty programs. In this broad ranging interview, we discuss well known subscription based brands including Dollar Shave Club, Blue Apron, Stichfix, BirchBox, and Netflix. We also cover issues including subscription fatigue, cancelation friction,...

EP230 - Amazon Q2 2020 Earnings Amazon Q2 2020 Earnings Amazon Q2 2020 Earnings Presentation Statement by Jeff Bezos to the U.S. House Committee on the Judiciary Revenue at $88.9B vs expectation of $80.7b, a 41% year over year growth. Earnings of $10.30 per share vs expectation of $1.90, a 51% year over year growth. Other Earnings Updates Shopify revenue up 97% to $714M (GMV now exceeds eBay) eBay revenue up 18% to $2.87B Don't forget to like our facebook page, and if you enjoyed this epi...

EP229 - NRF NXT, Google Commerce, Big Commerce S1 Jason recent events: NRF NXT Tuesday, July 21 11:45am–12:30pm EDT “Future of Platforms” Forbes Article “Retail’s Great Pivot: How The Pandemic Has Changed Stores’ Criteria For Success From Traffic To Efficiency“ Jason Upcoming Events CommerceNext July 29th 4:10 pm EE “Lesson Learned and Thoughts for the Future” Industry News NRF NXT was this week, a digital commerce show from the National Retail Federation (the successor to the Shop.org tr...

EP228 - Bonus Edition: Verizon Panel - The 5G Future of Retail Post-COVID Scot and Jason hosted a live panel for Verizon, entitled: “The 5G Future of Retail Post-COVID: Challenges and Opportunities.” The panel featured three guests: Christian Guirnalda (@OpenInnovatioNJ), Director, 5G Labs and Innovation Centers, Verizon Michele M. Dupré Group Vice President – Vertical Markets/Canada Verizon Enterprise Solutions Rob Dravenstott, Chief Technology Officer, Cooler Screens We covered a variety...

EP227 - Amazon Dash Cart and Other News Jason recent events: Publicis LinkedIn Livestream: Trends & Insights Live “The New Reality of Retail” RetailTouchpoints: Retail Strategy 2.0: Separating Urgent From Important Brick and Mortar Reborn Rob Gonzalez, Peter Crosby, and the Digital Shelf Institute/Salsify “Creative Commerce in the time of covid” Jason Upcoming Events NRF NXT Tuesday, July 21 11:45am–12:30pm EDT “Future of Platforms” CommerceNext July 29th 4:10 pm EE “Lesson Learned and Thou...

EP226 - Blue Cape Ventures founder Hendrik Laubscher

EP225 - Jonah Berger author of The Catalyst Dr. Jonah Berger (@j1berger) is a marketing professor at Wharton, and author of New York Times bestsellers Contagious and Invisible Influence. His latest book, The Catalyst: How to Change Anyone’s Mind (affiliate link), introduces a revolutionary approach to change. Successful change isn’t about pushing harder or exerting more energy. It’s about removing barriers. Overcoming resistance by reducing friction and lowering the hurdles to action. Discover ...

EP224 - Cohort Analysis and CLV with Daniel McCarthy Daniel McCarthy (@d_mccar) is an Assistant Professor of Marketing at Emory University – Goizueta Business School, he’s one of the industries top thought leaders in the field of customer lifetime value (CLV). In this episode we discuss how CLV and customer cohort analysis can be be used operationally within e-commerce companies, as well as how customer data can be used to calculate a companies true enterprise value, customer-based corporate va...

EP223 - Covid-19 Deep Dive Episode 223 is deep dive into the retail impact of Covid-19 pandemic over the next 18-24 months. COVID-19 TIME MACHINE Covid-19 is a time machine, propelling commerce five years into the future. New Behaviors: Shift to Digital Brand Agnostic Pantry Stocking Nesting Health & Safety Recession Changing Retail Landscape How Will it End Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 223 of the ...

EP222 - RBC Mark Mahaney on Amazon Episode 222 is an interview with Mark Mahaney, Managing Director at Royal Bank of Canada (RBC). RBC is Canada’s biggest bank, and one of the largest in the world based on market capitalization. Mark is one of the top internet analysts in the world, being ranked #1 by Institutional Investor Magazine numerous times. His research on the e-commerce space are all must reads. In this interview, we discuss his new research note on Amazon, raising their price target ...

EP221 - E-Commerce Logistics Crunch Episode 221 covers recent news including logistics moves from UPS, FedEx, and Amazon. Past Events Jason NRF Interview Leaders of Change Interview Upcoming Events NRF Global Trends from the Reopening of Stores June 8th, 11am ET. Hear from retail industry leaders Jason Goldberg, chief commerce officer of Publicis, and Sucharita Kodali, VP and principal analyst at Forrester, on what retailers are seeing as their global stores reopen post-COVID-19 Amazon News ...

EP220 - Retail Earnings News Episode 220 covers a variety of retail earnings reports and news. Retail Earnings Walmart – Same store sales up 10%, e-commerce up 74% Target – Same store sales up 10.8%, e-commerce up 141% (curbside up 278%) Home Depot- Same store sales up 7.1%, e-commerce up 79% Lowes- Same store sales up 11.2%, e-commerce up 80% Race to $1.5T Market Cap (as of 5/20/2020) Apple Inc. $1,383,649,809,668 Microsoft Corporation $1,407,941,498,171 Amazon.com, Inc. $1,245,912,492,...

EP219- Live Listener Questions Episode 219 is a live show featuring live audience questions. Jason & Scot get to interact with listeners live. It's also a rare chance to watch the podcast, as the episode was recorded with video, watch it on YouTube. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 219 of the Jason & Scot show was recorded live on Wednesday, May 7th, 2020. http://jasonandscot.com Join your hosts Jason "Retailg...

EP218 - Amazon Q1 2020 Earnings and Covid News Episode 218 covers some Covid-19 related e-commerce news, and provides an analysis of Amazon’s Q1 2020 Earnings. Announcement Next weeks show will be a live listener question show. Join our Zoom webinar on May 6th at 9pm ET, and you can watch us make a show, and ask your own questions. https://us02web.zoom.us/j/89837125650?pwd=QTM2QWZKRDlSNFFIU0xnRmZ2VWowQT09 Password: 877145 Webinar ID: 898 3712 5650 International numbers available: https://us0...

EP217 - OfferUp CEO Nick Huzar Episode 217 is an interview with Nick Huzar (@nickhuzar), the Founder and CEO of OfferUp (@OfferUp). OfferUp is the largest mobile marketplace in the U.S, facilitating consumer to consumer sales of second-hand goods. In this interview, we discuss OfferUp’s recent fund raise, the acquisition of LetGo, and the state of C2C Marketplaces during Covid-19. Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episo...

EP216 - Marketplace Pulse founder Juozas Kaziukenas Episode 216 is an interview with Juozas Kaziukenas aka “Joe” (@juokaz), the Founder and CEO of Marketplace Pulse (@marketplacepulse). In this interview, we discuss the state of North American marketplaces, their trajectories, and current impacts of Covid-19. Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 216 of the Jason & Scot show was recorded live on Thursday, April 17th...

EP215 - What to read during a pandemic This episode is a list of suggested resources to read for those looking to do some professional development in the commerce space. (all book links are amazon affiliate links) The episode also features an interview with Rishad Tobaccowala (@Rishad) Rishad’s is the author of “Restoring the Soul of Business: Staying Human in the Age of Data” published by Harper Collins. Additional writings can be found on the Re-Inventing blog. The interview starts at 15:50 ...

EP214 - Stifel Managing Director Scott Devitt on Covid-19 Episode 214 is an interview with Scott Devitt, Managing Director of Internet Equity Research at Stifel, in which we discuss the potential economic impacts of Covid-19. In this interview, we discuss the travel, hospitality, and e-commerce industries, with a deep dive into some of the factors that will impact Amazon. To receive Scotts research and analysis, send an email to him devitts@stifel.com and ask to be added to his distribution l...

EP213 - Deloitte's Kasey Lobaugh Recessions and the Future of Retail Episode 213 is an interview with Kasey Lobaugh, Principal and Chief Retail Innovation Officer for Deloitte. This time we discuss a report Deloitte published last year "Boom, gloom, or doom? What the next recession might mean for consumer companies" which is suddenly very relevant to retailers facing the Covid-19 epidemic. Kasey also gives a sneak preview of new report exploring the history of predictions around "The Future of...

EP212 - Live Customer Questions - COVID-19 Impact on Commerce

EP211 - ThirdLove Co-Founder David Spector David Spector is the Co-Founder of ThirdLove, a digitally native direct to consumer women's intimates brand. Dave founded the company with his wife Heidi Zak. In this interview with Dave, we discuss the origin of the company, their data driven approach to designing products, the challenges with scaling a DTC company, and the potential role of omni-channel. We also discuss their public feud with Victoria Secret. Don't forget to like our facebook page,...

EP210 - Amazon Go Grocery and News

EP209 - Moosejaw CEO Eoin Comerford Eoin Comerford is the CEO of MooseJaw. An omni-channel outdoor retailer, acquired by Walmart in 2017. In this interview with Eoin we discuss Moosejaw's unique positioning as "The most fun outdoor retailer on the planet" and some of the innovative marketing campaigns Moosejaw has developed. We also explore their omni-channel strategy, rewards program, owned products, and some of the systemic headwinds facing the apparel industry. Don't forget to like our fac...

EP208 - Elliot CEO and Founder, Sergio Villasenor Sergio Villasenor (@sir_gee_ohhhhh) is the CEO and Founder of Elliot. Elliot is a modern, mobile first e-commerce platform that describes itself as: "The easiest way to sell there, there, there too, yes there & yes all the way over there. No-code e-commerce platform for every there & where you want to sell." In this interview with Sergio, we get a great overview of Elliot's features, what sets it apart, and what their vision for the first is. S...