Episodes

EP212 - Live Customer Questions - COVID-19 Impact on Commerce

EP211 - ThirdLove Co-Founder David Spector David Spector is the Co-Founder of ThirdLove, a digitally native direct to consumer women's intimates brand. Dave founded the company with his wife Heidi Zak. In this interview with Dave, we discuss the origin of the company, their data driven approach to designing products, the challenges with scaling a DTC company, and the potential role of omni-channel. We also discuss their public feud with Victoria Secret. Don't forget to like our facebook page,...

EP210 - Amazon Go Grocery and News

EP209 - Moosejaw CEO Eoin Comerford Eoin Comerford is the CEO of MooseJaw. An omni-channel outdoor retailer, acquired by Walmart in 2017. In this interview with Eoin we discuss Moosejaw's unique positioning as "The most fun outdoor retailer on the planet" and some of the innovative marketing campaigns Moosejaw has developed. We also explore their omni-channel strategy, rewards program, owned products, and some of the systemic headwinds facing the apparel industry. Don't forget to like our fac...

EP208 - Elliot CEO and Founder, Sergio Villasenor Sergio Villasenor (@sir_gee_ohhhhh) is the CEO and Founder of Elliot. Elliot is a modern, mobile first e-commerce platform that describes itself as: "The easiest way to sell there, there, there too, yes there & yes all the way over there. No-code e-commerce platform for every there & where you want to sell." In this interview with Sergio, we get a great overview of Elliot's features, what sets it apart, and what their vision for the first is. S...

EP207 - "Billion Dollar Brand Club" author Lawrence Ingrassia h Lawrence Ingrassia (ingrassia.larry@gmail.com) is the author of "Billion Dollar Brand Club: How Dollar Shave Club, Warby Parker, and Other Disruptors Are Remaking What We Buy". (Amazon Affiliate Link) In this interview with Larry, we discuss many of the brands covered in the book including Dollar Shave Club, Warby Parker, eSalon, Mohawk, Anker and Tuft & Needle, as well as many of the ecosystem companies that developed to enable th...

EP206 - Amazon Q4 2019 Earnings Deep Dive Amazon released their Q4 2020 earnings on Thursday Jan 30th. In a holiday quarter that has proved to be challenging for many retailers, Amazon soundly beat analyst expectations, and raised their governance for Q1 2020, driving their stock up. Amazon's market cap is currently larger than the next six largest retailers combined, and their competitive advantage may be even greater. In this weeks episode we do a deep dive into all the details of the earnin...

EP205 - CES and NRF 2020 Recap CES 2020 was in Las Vegas Jan 7th - Jan 10th. NRF Big Show 2020 was in New York Jan 11-14th. Scott Galloway (ProfG) hosting a 2020 Tech Prediction lecture the evening of Jan 14th. PSFK Future of Retail 2020 event on January 15th. We recap them all with a lens on what's relevant to retailers and digital shopper marketers. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 205 of the Jason & Scot ...

EP204 - 2020 Annual Predictions 2019 Recap - Predictions made on episode 159 Scot At least 5k more store closures in 2019. Yes. 9,300 US store closures per Coresight. Amazon – Prof Galloway is big on Amazon having to create a AWS spinoff and has moderated that to tracking stock. I’m going to predict Amazon doesn’t do either of those things. But this WILL be the year they break ads out. Yes. Galloway was wrong. eBay/Alibaba – I think this is the year when they both need to do something big and ...

EP203 - Shopper insights from NPD Checkout NPD Checkout is a product from NPD that scan physical and digital receipts from a panel of more than 100,000 users to get a unique look into consumer purchase patterns in a variety of product categories. Jeremy Allen, Group President of Checkout, and Patty Altman, SVP Client and Business Development at Checkout join us to discuss what we can learn about the holiday from their dataset. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg...

EP202b - Cyber 5 Recap with Adobe's Taylor Schreiner (audio repaired)

EP202 - Cyber 5 Recap with Adobe's Taylor Schreiner

EP201 - Cyber5 2019 Hot Take Cyber 5 is the five shopping days from Black Friday through Cyber Monday (this year Nov 29 - Dec 2). Adobe Recap Adobe Holiday Dashboard (note: numbers updated after show was recorded) Thanksgiving 11/28 - $4.2B (up 14.5% YoY) below forecast of $4.4B Black Friday 11/29 - $7.4B (up 19.6% YoY) below forecast of $7.5B Saturday - 11/30 - $3.6B (Up 18% YoY) at forecast Sunday - 12/1 - Not reported Monday - 12/2 - $9.4B (up 19.7% YoY) at forecast We'll have an Adobe ana...

EP200 - Walmart Chief Customer Officer Janey Whiteside Episode 200 is our 4 year anniversary, featuring an interview with Janey Whiteside, EVP and Chief Customer Officer at Walmart. Anniversary Recap First Show November 13, 2015 (11.11 recap) 176 hours (over 7 days of straight content) First Guest: Peter Cobb (Episode 15, 2/24/16) Jason Company Names: 4 (Razorfish, Sapient.Razorfish, Publicis.Sapient, Publicis Group) Most Popular Guest Show: Ken Worzel, Nordstrom Most Popular News Show: Am...

EP199 - Dreamforce and Retail Earnings Episode 199 covers the 2019 Dreamforce Conference as well as this weeks news including Walmart and Target earnings reports.. Dreamforce Salesforce held their annual Dreamforce Conference in San Francisco this week. They launched a major new functionality "Customer 360 Truth" a universal customer data platform. Singles Day - 11.11 Day - $38.38 billion US (up 26% YoY) Amazon News Nike leaves Amazon Amazon Grocery Concept in LA won't have Amazon-Go Amazon is...

EP198 - Holiday Forecasts A weekly podcast with the latest e-commerce news and events. Episode 198 covers the 2019 holiday forecasts, store visits, and news. Reviews Jason & Scot both received the new Apple AirPods Pro and the Amazon Echo Buds. Both liked the Apple product better. Echo buds had better noise cancelation, but an inferior fit/design, poor microphone, and a case that’s too big for a pocket. Trip Reports Nordstrom NYC Flagship Amazon Bookstore remodels and FourStar Showfields M...

EP197 - Personalization Deep Dive This episode is a deep dive into Personalization. Definition and Level Setting Best Commerce Practices Future Opportunities Conclusion and Recommendations Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 197 of the Jason & Scot show was recorded on Monday, September 30. 2019. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, a...

EP196 - Apple Flagship, News, and Listener Questions A weekly podcast with the latest e-commerce news and events. Episode 1946 covers a visit to Apple's new flagship on 5th Ave in NYC, recent industry news, and listener questions. Apple 5th Ave Flagship Reopens News 2019 Holiday season has 6 fewer days between Thanksgiving and Christmas Credit card companies release new e-commerce payment flow EMV SRC Best Buy moves to one-day delivery Nordstrom opens New York Flagship Barneys Bankruptcy e...

EP195 - Coca-Cola VP of Shopper Marketing April Carlisle April Carlisle, VP of Shopper Marketing National Retail Sales, The Coca-Cola Company. In this broad-ranging interview, we discuss Coca-Cola's digital footprint and strategy, digital shopper marketing, the evolution of e-commerce for consumables and grocery, and the future of shopper marketing. April was inducted into the P2PI’s 26th Hall of Fame this year. Don't forget to like our facebook page, and if you enjoyed this episode please wr...

EP194 - Amazon Q3 2019 Earnings and News

EP193 - Hershey's CDO Doug Straton Doug Straton, Chief Digital Officer at The Hershey Company. In this broad-ranging interview, we discuss Hershey's digital footprint, the challenges of temperature-sensitive products, incumbents versus challenger brands, Amazon, Hershey's data strategy, and the future of digital grocery. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 193 of the Jason & Scot show was recorded on Tuesday Septem...

EP192 - Macy's VP of Innovation Parinda Muley Parinda Muley (@parinda), the VP of Innovation and Business Development at Macy’s. In this broad-ranging interview, we discuss a number of Macy’s innovation initiatives including ThredUp, Macy’s Market @ Macy’s, B8ta, Story, and Style Crew. We also talk about the strategies for fostering innovation, and how retail innovation is likely to evolve in the future. Don’t forget to like our facebook page, and if you enjoyed this episode please write us a ...

EP191 - UNTUCKit Chief Digital Officer Lockie Andrews Lockie Andrews is the Chief Digital Officer of UNTUCKit (@untuckit). In this broad-ranging interview, we discuss UNTUCKit origin, Omni-Channel strategy, customer acquisition, Amazon, and challenges and opportunities of scaling a direct to consumer business. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 191 of the Jason & Scot show was recorded on Wednesday, August 21st, 2...

EP190 - Marketplaces Deep Dive This episode is a deep dive into Marketplaces. Background Product Marketplaces Today Trends in Product Marketplaces Trends in Non-Product Marketplaces Recommended Resources Jeff Jordan a16z Blog Page (@JEFF_JORDAN) Andrew Chen a16z Blog Page (@ANDREWCHEN) Action Items Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 190 of the Jason & Scot show was recorded on Monday, September 30. 2019. h...