Episodes

Recorded live at the Retail Club AI Festival in Huntington Beach, Jason and Scot sit down with Tom Verrilli, Chief Product Officer of Whatnot. Jason says Whatnot is now his answer when big brands ask what they aren't paying enough attention to, the way TikTok Shop was two years ago. Tom came to Whatnot after nearly seven years at Twitch. The conversation covers how Whatnot grew from a static Funko Pop trading site into live commerce across 224 categories in nine countries, where fashion is now ...

Recorded live from the Retail Club AI Festival in Huntington Beach, Jason and Scot sit down with Nicole Netland, head of design and research at Google Shopping, fresh off her main-stage session. Nicole brings a rare vantage point: years of retail experience at Amazon, Target, and Best Buy, and now a team that designs shopping experiences across Search, AI Mode, Gemini, and YouTube. The conversation starts with personalization, a topic Nicole admits had been "a little bit sleepy" until now. Cont...

The second half of the briefing starts with the experience layer that holds Amazon's grocery push together, including the new green grocery interface and the end of the three-cart problem. From there it's Prime at 21 years old and why Amazon would rather it never became a profit center, a walk through the Prime Air drone factory, and where Alexa+ and AFS go next. It closes on the scenario that should worry every retailer, which is a shopper who asks ChatGPT first and never opens Amazon at all. ...

Jason and Scot are in the same room for once, recording from Seattle after two days inside an Amazon executive briefing on grocery and Prime. They get into why grocery is the frequency engine every retailer covets, how Walmart wrote this playbook back in 1990, and what Andy Jassy actually meant when he told investors grocery had seen a "trajectory change." Along the way: a field guide to every data source people use to guess at retail numbers, and why the weekly stock-up trip is quietly dying. ...

Recorded live at NRF Nexus, Brian Seewald joins Jason and Scot to talk through the digital side of the Victoria's Secret turnaround. Brian traces his path from a May Company buying-office trainee to running e-commerce at The Limited in 2007 ("I don't know if this internet thing is gonna work"), then digs into what conversion rate even means when traffic quality varies wildly by channel, why the VS and PINK apps punch above their weight, and how PINK Wednesday Drops went from a small hack to a re...

Recorded live from NRF Nexus, Jason and Scot sit down with Josh Krepon, President of U.S. D2C and Global Digital at Steve Madden. Josh shares his path through Ralph Lauren, Victoria's Secret, Tory Burch and Cole Haan, and what it takes to operate inside founder-led companies. At Steve Madden, a $3 billion business with an in-house sample factory and brands including Dolce Vita, Betsey Johnson and Kurt Geiger, his remit covers stores, e-commerce and marketing under one P&L. He makes the case that...

EP344 - How Brooklinen Is Preparing for Agentic Commerce Live from NRF Nexus in Colorado Springs, Jason and Scot sit down with Abbie Weiss, SVP of Digital & E-Commerce at Brooklinen, to talk digital-first retail, changing discovery, customer experience, and preparing for agentic commerce. Abbie shares how Brooklinen is expanding across retail, B2B, and the design trade while keeping customer experience, and “ease, at the center of its strategy. They also explore the changing role of discovery,...

n this episode, Jason and Scot reunite after seeing each other in person, sharing stories from recent conferences and discussing how social media, micro-influencers, and AI-powered shopping agents are reshaping the way consumers discover and book travel. The main event, though, is Amazon's Q2 earnings. They break down AWS's continued growth, stronger margins, and Wall Street's reaction to Amazon's aggressive AI investments. From retail performance and gains in everyday essentials to robotics, c...

Recorded live from NRF Nexus in Colorado Springs, Jason and Scot sit down with keynote speaker Mitch Joel. His core thesis is that the attention economy is over and we're entering the intimacy economy, where the winning brands make every customer feel like the experience was built just for them. From there the conversation covers why digital commerce broke serendipity and discovery, how curation becomes a competitive edge once AI can scale it, whether agentic shopping is actually what shoppers w...

Jason and Scot introduce their first video recording and speak with Travis Hess, CEO of Commerce, about the company and the state of e-commerce. Travis discusses his background in services, the rebrand from BigCommerce to Commerce, and current work on B2B capabilities, AI features, and easier launches. Check out the FIRST video podcast episode:

We're unapologetic fanboys of Apple and great retail experiences on this show, so for Apple's 50th anniversary — and the 25th anniversary of the first Apple Store — we brought on the person who actually created the modern Apple Store concept: Ron Johnson. Ron built his career in 10-year cycles, and each one changed retail. At Target, he dreamed up the first designer collaboration in retail history (Michael Graves) and helped turn a Midwest discounter into a place people bragged about shopping. ...

Greetings Jason and Scot show listeners! We hope you're enjoying the new pods and we have another Jason and Scot show on the way, but until then I wanted to share a new podcast we're launching called RetailPlaybook. Andrew Bell is the top expert in optimizing your product catalog and PDP for maximum sales on Alexa for Shopping (Rufus), Sparky and Target Shopping Assistant. In his new podcast Andrew will be discussing all the news and best practices. If you are a 1P/3P brand or seller that cares...

EP339 - The Non-Agentic Episode In this episode, we challenge Scot to talk about all the interesting things happening in the commerce indsutry, without talking about Agentic Commerce. Including USDC Sales Data, Q1 Earnings Reports, upcoming Prime Day, and the latest on Direct to Consumer from China models from Tik Tok Shop, Shein, and Temu. Join your hosts Jason "Retailgeek" Goldberg, Chief Commerce Strategy Officer at Publicis, and Scot Wingo, CEO of ReFiBuy.AI and Co-Founder of ChannelAdvisor ...

EP338 - Amazon Q1 2026 Earnings Chapters Welcome to the Jason and Scott Show Spring Break Reflections Upcoming Events and Workshops Healthcare Insights Amazon's Prime Day Changes Amazon's Q1 Earnings Overview Amazon's Retail Performance...

**The Future of Agentic Commerce** In Episode 337 of the Jason & Scot Show, recorded on March 10th, 2026, hosts Jason "Retailgeek" Goldberg and Scot Wingo explore the transformative impact of agentic commerce, as discussed during a panel at Citi's 2026 Global Consumer and Retail Conference. Joined by experts Ron Josey and Paul Lejuez, they examine how AI technologies are reshaping retail, leading to impressive traffic growth for companies like Target and Amazon. The discussion highlights the ba...

EP336 - Amazon Q4 Earnings Chapters Welcome to the Jason and Scott Show NRF Highlights and Personal Updates Upcoming Conferences and Events Anthropic's Super Bowl Ads Claude Bot and Agentic Technology Amazon Earnings Overview Meta's...

EP335 - Kevin Ertell The Strategy Trap In this electrifying episode of the Jason & Scot Show, recorded on Friday, October 10th, 2025, hosts Jason "Retailgeek" Goldberg and Scot\t Wingo welcome a very special guest and longtime friend, Kevin...

For this episode we have an experiment for you. The NRF big show concluded Tuesday Jan 13th and Jason was invited to ‘tie the bow’ on the conference in the last keynote: Commerce Disrupted: Rise of the AI Native Consumer. For this podcast, we recorded the keynote's audio so you can experience the keynote. If you'd like to see the video we shot as well as the audio it's available here-> https://www.youtube.com/@Retailgentic The slides are available for you to download in PDF Format here.

EP333 - Jason Del Rey The Aisle Chapters Welcome to the Json and Scott Show The Amazon Book Debate Inside Jason's Media Journey Jason's New Venture Launching The Aisle The Name Game Blocking Bots on The Aisle Sneak Peek of Upcoming...

EP327 - Kelly Goetsch Order Network eXchange (onX) Standard In this episode of the Jason & Scot Show, recorded on Thursday, November 6th, hosts Jason Goldberg and Scot Wingo welcome back Kelly Goetsch, now the President of Pipe17. They dive deep...

EP331 - E.L.F. Beauty CDO, Ekta Chopra Welcome to the Jason and Scott Show Live from Las Vegas Guest Introduction: Ekta Chopra The Best Panel Ever Ekta's Journey to Elf Beauty Understanding Elf Beauty From Cosmetics to Multi-Channel AI in...

EP330 - GroceryShop and ChatGPT Instant Checkout Welcome to the Json and Scott Show Catching Up After Two Months Insights from NRF Europe Retail Club Experience Key Takeaways from Grocery Shop Sampling Experiences at Grocery Shop AI Trends in...

EP329 - Amazon Q2 2025 Results Welcome to the Jason and Scott Show Amazon's Mixed Earnings Report The Impact of AWS on Retail AWS Performance and AI Concerns Amazon's Advertising Strategy Amazon's Relationship with Google The Future of AI...

Brittain Ladd worked at Amazon and helped them conceive of a model that was both cheaper than traditional package delivery and more convenient as well. The goal? To help Amazon (2.5% share) grocery catch-up and ultimately beat Wal-mart in grocery (25% share). It starts with grocery distribution centers that are fully robotic/automated called Local Vending Machines (LVMs) instead of stores. These LVMS can fill traditional Prime vans with product, or they can fill 'cartridges' that then fit in a ...