Episodes

EP068 - Deloitte Chief Retail Innovation Officer, Kasey Lobaugh Kasey Lobaugh is a Principal and Chief Retail Innovation Officer at Deloitte Consulting LLP. You can follow him on twitter at @klobaugh. Kasey and his team publish some of the most useful research in the industry including The New Digital Divide which helps quantify the effect of digital on in-store purchases, and the Deloitte Retail Volatility Index which measures disruption in the retail industry. Kasey sat down for a interview l...

EP067 - Recode's Jason Del Rey Jason Del Rey is the Senior Editor covering Commerce and Payments at Recode. You can follow him on twitter at @DelRey. He hosts the #CodeCommerce series of events, the next one of which is in Las Vegas on March 20th. He's always looking for new scoops in the commerce industry at jason@recode.net. Jason sat down for a interview live from the NRF Big Show, and we covered a wide range of topics. Don't forget to like our facebook page, and if you enjoyed this episode ...

EP066 - Scott Silverman Interview

EP065 - CES 2017 Recap CES is the largest trade show in the US with 175,000 attending in 2017. The show has become a major PR and Trend Spotting event for marketers across many industry. In this episode we recap the booths that are relevant to commerce practitioners including Intel, Qualcomm, Alibaba, Samsung and Mastercard). We discuss, Amazon Alexa, which won the show by being embedded in over 700 products at the show. And we discuss implications of cognitive computing and natural language pr...

EP064 - 2017 Predictions & 2016 Review 2017 Commerce Predictions Jason Retailers truly embrace Omni-channel (Attribution/Inventory/promotion/pricing) A/I - Bots for Customer Service but probably not for transactions, lots of buzz on big data AI but no game changing new experiences Personalization - to eliminate friction, not drive new demand. Data integration not some new product or touchpoint Laggard categories will discover digital (Grocery, Luxury, QSR) Microservices - 50% of new platform im...

EP063 - GGP EVP Scott Morey

EP062 - Deep Dive Amazon-Go Store concept On Monday 12/5/16, Amazon surprised the industry by debuting a new retail concept called Amazon Go. The 1800 square foot brick and mortar convince store’s most notable feature is that it requires no checkout. Just put your items in your shopping bag and walk out of the store when you are done. Payment is handled implicitly (similar to paying for an Uber). The store is for Amazon Prime members only (requires a mobile app to act as a key and let you in t...

EP061 - Cyber 5 Holiday Recap 2016 Thanksgiving: Thanksgiving generated $1.93 billion in e-commerce sales (Adobe) Thanksgiving e-commerce sales from Desktop was up 17% (Comscore) Macys was open on Thanksgiving, and had 16,000 people waiting to get in to it's flagship Harrod Square store Target & Kohls set e-commerce sales records for Thanksgiving day BestBuy experienced stability problems with it's website and had to throttle traffic Black Friday Black Friday generated $3.34 billion in e-comme...

EP060 - Holiday Preview w/ Adobe's Tamara Gaffney Tamara Gaffney is the Principal Analyst and Director for Adobe Digital Insights (ADI). ADI aggregates data from all of adobe's products and customers, and is able to provide insight about various markets. In particular, Adobe Analytics (formerly Omniture) is used by over 5400 e-commerce sites, representing 55m skus, and tracking $7.50 out of every $10 spent on e-commerce in North America. Adobe is forecasting that e-commerce will grow 11% this h...

EP059 - Double11 Recap with Andrea Wasserman, 1 Year Anniversary!

EP058 - Puma VP of E-commerce, Chris Hardisty Chris Hardisty is the VP of E-Commerce for Puma. We spoke with Chris about the history of Puma, the challenges of being a sales Chanel and the Brand Ambassador, Amazon, Demandware, and their state of the art fulfillment center leveraging the Autostore picking system. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 58 of the Jason & Scot show was recorded on Thursday November 3, 20...

EP057 - CDW VP and GM of E-Commerce, John Seebeck John Seebeck is the GM of E-Commerce for CDW. We spoke with John about his B2C e-commerce background (Crate & Barrel) and the unique B2B challenges and opportunities for a firm like CDW. We spoke at the Shop.org digital summit 2016. Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 57 of the Jason & Scot show was recorded on Monday September 26, 2016. http://jasonandscot.com Jo...

EP056 - Steve Madden, President of E-Commerce Mark Friedman Mark Friedman is the President of E-Commerce for Steve Madden. We spoke with Mark about challenges of being both a brand and a direct to consumer operation. Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 56 of the Jason & Scot show was recorded on Thursday October 27, 2016.. http://jasonandscot.com Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content...

EP055 - Uncommon Goods, CEO David Bolotsky David Bolotsky is the founder and CEO of Uncommon Goods. We spoke with David about being a pure-play e-commerce site, and balancing business objectives with social values from the Shop.org digital summit 2016. Don’t forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 55 of the Jason & Scot show was recorded on Monday September 26, 2016. http://jasonandscot.com Join your hosts Jason "Retailgeek...

EP054 - Amazon Q3 Results, Money2020, IBM World of Watson Episode 54 is a news update: Amazon Amazon Q3 Earnings Call Rumor Amazon could open 2000 grocery stores Amazon capturing lower income shoppers Amazon Fresh expanded to Chicago and Dallas Cowen and Company: 50% of US Households could have Amazon Prime Trade Shows Money2020 IBM World of Watson Replay of sessions Watson API's Other News Customer expectations for fast shipping getting faster Piper Jaffray Millennial study 2016 Deloitte Hol...

EP053 - News Google Pop-Up, Amazon, EBay

EP052 - Talbots, SVP Ecommerce Rob Schmults Rob Schmults is the SVP of eCommerce and CRM at Talbots, Rob is also the chairman of the NRF Digital Council. We spoke with Rob about the state of e-commerce and omni-channel from the Shop.org digital summit 2016. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 52 of the Jason & Scot show was recorded on Wednesday September 28, 2016. http://jasonandscot.com Join your hosts Jason "R...

EP051 - Facebook's retail team members Nicolas Franchet & Maz Sharafi Nicolas Franchet is the Global Director of the E-Commerce and Retail at Facebook, and Maz Sharafi is the Director of Monetization at Facebook. We spoke with Nicolas and Moz about all thinks Facebook, including which products in the Facebook ecosystem offer the most benefit for retailers, and how Facebook is evolving to serve retail from the Shop.org digital summit 2016. Don’t forget to like our facebook page, and if you enjo...

EP050 - Guests Mark Lavelle CEO, and Peter Sheldon VP Strategy at Magento Commerce Mark Lavelle, CEO, and Peter Sheldon VP Strategy at Magento Commerce. Magento is one of the most popular e-commerce platforms in the world, and after being owned by E-Bay for several years, was recently spun out as a separate entity. We spoke with Mark & Peter about the current status and future plans for Magento at the Shop.org digital summit 2016. Don’t forget to like our facebook page, and if you enjoyed this...

EP049 - Guest Milton Pappas, SVP Digital Marketing at HBC Digital Digital Milton Pappas, SVP Digital Marketing at HBC Digital. The Hudson Bay Company (HBC), founded in 1670, is the oldest continuously operating business in North America. Today their brands include Saks Fifth Ave, Hudson's Bay, Lord & Taylor, Galeria Kaufhof, Gilt Group, and others. We spoke with Milton from the trade show floor at the Shop.org digital summit 2016. Don't forget to like our facebook page, and if you enjoyed this...

EP048 - Guest Brad Brown, SVP Digital Retail at REI Brad Brown is the SVP of Digital Retail at REI. We spoke with Brad from the trade show floor at the Shop.org digital summit 2016. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 48 of the Jason & Scot show was recorded on Tuesday September 27, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo...

EP047 - Shop.org 2016 Day 2 Recap Recap of the day 2 keynote: Jacques Panis - President of Shinola. Trends from the trade show floor. Don't forget to like our facebook page, and if you enjoyed this episode please write us a review on itunes. Episode 47 of the Jason & Scot show was recorded on Wednesday, September 28th, 2016. http://retailgeek.com/podcast Join your hosts Jason "Retailgeek" Goldberg, SVP Commerce & Content at Razorfish, and Scot Wingo, Founder and Executive Chairman of Channel...

EP046 - Shop.org 2016 Day Recap w/ Matt Shay

EP045 - Apple & Amazon News, Listener Questions Listener Questions: Q: Is Amazon's long term play to stock inventory 1P or is it 3P - Large amazon seller A: Both, they won't abandon 3P but in the short run space is constrained and Amazon will maximize it's value with unfavorable 3p terms. Q: Enough hinting at the differences of opinion about mobile between Jason and Scot. Can you please spend some time explaining your different POVs. - Scott Silverman (industry pioneer) A: Jason things improve...